Payment Policy

Effective Date: January 2, 2025

At Nova Monitor Tech, we understand that secure and seamless payment processing is essential for a positive shopping experience. This Payment Policy outlines the terms, conditions, and procedures related to payments for products purchased on our website, novamonitortech.net.

1. Accepted Payment Methods

We offer several secure and convenient payment methods for your purchase, ensuring flexibility and ease during checkout:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: You may also use your debit card for purchases, provided it is linked to a major payment network (Visa or MasterCard).
  • PayPal: For customers who prefer not to share their credit card information, we offer PayPal as a trusted third-party payment processor.
  • Other Payment Methods: Depending on the region, we may offer additional payment methods, such as Apple Pay, Google Pay, or bank transfers.

All payment options are processed securely via our third-party payment gateways to ensure your sensitive information is protected.

2. Payment Security

We prioritize your security and are committed to providing a safe payment experience. We use Secure Socket Layer (SSL) technology and comply with Payment Card Industry Data Security Standards (PCI-DSS) to encrypt your payment information. This encryption ensures that all your financial details are transmitted securely and cannot be intercepted by unauthorized parties.

3. Currency and Pricing

  • Currency: All prices displayed on novamonitortech.net are listed in USD (U.S. Dollars). If you are located outside of the United States, your credit card provider or payment service may charge conversion fees based on their exchange rates.
  • Pricing Accuracy: We strive to maintain accurate pricing across our site. However, in rare cases, prices may be subject to error. If a pricing error occurs after you have placed an order, we will contact you to offer a solution, which may include canceling the order or adjusting the price.

4. Taxes and Duties

  • Sales Tax: Sales tax will be applied to orders shipped to customers within the state of Ohio. The applicable sales tax rate is determined by the shipping address and will be calculated at checkout.
  • International Orders: For customers outside the United States, please be aware that you may be subject to additional taxes, duties, or import fees imposed by your country’s customs authority. These charges are your responsibility and will be collected by the shipping carrier upon delivery.

5. Payment Authorization

Upon placing an order, your payment will be authorized but not immediately charged until the item has been processed and shipped. Nova Monitor Tech reserves the right to refuse any order if payment authorization is unsuccessful or if fraud is suspected.

  • Payment Processing Time: Once your payment is authorized, processing typically takes 1-2 business days, but this may vary depending on the payment method and the shipping method selected.
  • Payment Confirmation: Once your payment is successfully processed, you will receive an email confirmation with your order details. Please review the details carefully and contact us immediately if there are any discrepancies.

6. Fraud Prevention

We take fraud prevention seriously and monitor all orders to identify suspicious activities. We reserve the right to cancel any order if we suspect fraudulent activity or payment issues. If fraud is detected, your account may be flagged or suspended.

If you believe your account has been compromised, please contact us immediately at info@novamonitortech.net.

7. Payment Issues and Refunds

  • Payment Declines: If your payment is declined during the checkout process, please verify your payment details, ensure sufficient funds in your account, and try again.
  • Refunds: If a refund is required, it will be processed to the original payment method within 5-7 business days of us receiving the returned product (if applicable). Please refer to our Refund and Returns Policy for more details on the return process.

8. Order Cancellations

Once an order is placed, you can request to cancel it before shipment. If the order has already been shipped, please refer to our Refund and Returns Policy for the return process.

To cancel an order, contact us promptly at info@novamonitortech.net with your order number and request.

9. Payment Support

If you encounter any issues with payment, please don’t hesitate to contact our customer support team at info@novamonitortech.net or call (740) 388-8158. Our dedicated team is available to assist you with payment-related concerns, including troubleshooting, refunds, or payment issues.

Street:7669 Bull Run Rd Vinton, Ohio(OH)

Phone number:(740) 388-8158

Email: info@novamonitortech.net

Website: novamonitortech.net